Debbie Massa, Brough Commons

“It’s not every day you show up to work expecting a few hours of quiet time and end up making 40 omelets from scratch for a conference group, but that is exactly what Debbie Massa at Brough Commons did! She arrived at work to begin brunch prep and found a group of 40 international conference participants confused and hungry! Instead of turning them away, she invited them in, got the coffee started, and started making each of them omelets to order. Debbie is the true definition of customer service orientated and I appreciate her going out of her way to make our conference guests feel at home. Thank you Debbie for going above and beyond!!”

Kaitlin Gallagher, Health, Human Performance, Recreation

“Dr. Gallagher not only inspired me in the classroom, but has also taken the time to answer supplemental questions that I’ve had regarding everything from the human body to research opportunities. On top of her dedication to teaching, she has offered to write me a reference letter for graduate school, and gave me guidance on that process when the proper channels failed to. She is the model of commitment to which all educators should hold themselves, and I am eternally grateful that I had the chance to study under her.”

Rebecca Stewart, Health, Human Performance, Recreation

“Dr. Stewart has been my advisor since I enrolled at the U of A. She has always promptly responded to questions I have, and has even gone beyond the responsibilities of her job to help me graduate early and pursue my grad school goals. She has been the most influential person regarding my success at the University.”

Shannon Leigh Phillips, Human Resources

“Claire Allison and Angela Oxford want to say thank you to Shannon Phillips.  She was amazing as she helped us (complete and total novices) with the HR job posting process.  She took us step by step through the process, she stayed well past 5:00 pm, never making us feel rushed, providing us great advice all along the way.  We were so grateful, we actually cheered when we saw our posting move to the next level!  The minute we hung up the phone we said “This is Golden Tusk Recognition worthy”  someone who goes above and beyond and does their job in a way that helps us all feel like we’re on the same team!! Shannon thank you so much!  We appreciate you and all the great work of the people in Human Resources!!”

Zack Langley, Student Financial Aid

“Dealing with FAFSA and other financial problems is always super stressful and Zack took all my stress away! I have never had such great customer service. He has helped me the last few years with FAFSA and any other financial problems I might have. He really goes beyond to make sure all my questions are answered and that everything I need to do, is done in a simple, easy to understand way!”